Returns & Refund Policy

-All returns require a Return Merchandise Authorization number (RMA#) which may be obtained by contacting Sundown Canoe Outfitters support at support@sundowncanoes.com. To ensure proper credit, please clearly mark the RMA# on the outside of the box with your returned merchandise. All product returned without an RMA# will be subject to a minimum 15% restock fee.

-Sundown Canoe Outfitters allows the return of non-defective items for up to 30 days after the invoice date. Any exception to this rule is at Sundown Canoe Outfitter's sole discretion. If Sundown Canoe Outfitters, in its sole discretion, allows this type of return, a restocking fee of a minimum of 15% up to a maximum of 75% could be charged-especially if the item cannot be resold (i.e. the item has been used, packaging is damaged, discontinued items, etc.)

-All returns must be received in salable, like-new condition.

-Shipping is non-refundable.